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Privacy Policy

Effective Date: February 18, 2025

Last Updated: March 12, 2025

Your privacy is important to us. Below is our Privacy Policy explaining how we collect, use, and protect your personal information when you use our website, services, and platform.

Table of Contents

  1. Information We Collect
  2. How We Use Your Information
  3. How We Protect Your Information
  4. Sharing & Disclosure
  5. Your Privacy Choices
  6. Data Retention
  7. Third-Party Links & Services
  8. International Users
  9. Changes to This Privacy Policy
  10. Contact Us

1. Information We Collect

We collect the following types of information when you interact with Doggyduo:

A. Information You Provide Directly

  • Account & Contact Information: When you sign up for the waitlist or create an account, we collect your name, email address, and other necessary details.
  • Doggyduo Profile Information: If you create a profile, we may collect details about your dog(s), hosting preferences, and availability.
  • Location Data: If you enter an address (home, work, or other location) for matching purposes, we store it in our database.
  • Messages & Communications: If you contact us or use messaging features, we collect and store those communications.

B. Information We Collect Automatically

  • Usage Data: We track how you interact with our site (e.g., page views, time spent) for analytics.
  • Device & Browser Information: We may collect device type, operating system, and browser version to improve compatibility.
  • Cookies & Tracking Technologies: We use cookies to store preferences and analyze engagement. [Review: Decide if tracking consent pop-ups are necessary.]

C. Information from Third Parties

  • Verification Services: If we integrate user verification (e.g., Facebook login, background checks), we may receive identity verification data.
  • Third-Party Tools: If you sign up through an external service (Google, Apple, etc.), we collect limited profile data from them. [Review: Confirm any planned integrations.]

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2. How We Use Your Information

  • Provide & Improve the Service: We store and display user profiles, match users based on location and preferences, and enhance platform functionality.
  • Secure the Platform: We detect, prevent, and address fraud, security threats, or misuse.
  • Communicate with You: We send waitlist updates, service notifications, and, with consent, marketing communications.
  • Analyze & Optimize: We use data-driven insights to improve Doggyduo while maintaining your privacy.

We do not sell or rent your personal data.

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3. How We Protect Your Information

  • Encryption for stored address/location data.
  • Access controls limiting data access to authorized personnel.
  • AWS S3 security measures for image storage.
  • Periodic security reviews to ensure data protection.

However, no system is 100% secure. Data transmission over the internet carries inherent risks.

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4. Sharing & Disclosure

We share data only when necessary, and in these limited cases:

A. With Service Providers

We use third-party services (e.g., hosting providers, analytics, email delivery) that process your data under strict agreements.

B. If Required by Law

We may disclose information if required to comply with legal obligations (e.g., subpoenas, law enforcement requests).

C. If You Opt-In to Sharing

If you choose to make your profile public or engage with other users, your information will be shared accordingly.

[Review: Confirm if Doggyduo plans to allow full public profiles vs. controlled sharing.]

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5. Your Privacy Choices

You have the following rights regarding your data:

  • Access & Update: You can request access to or updates to your personal information.
  • Delete Your Data: You can request account deletion, and we will remove your data unless legally required to retain it.
  • Opt-Out of Emails: You can unsubscribe from marketing emails via the link provided in any email.
  • Limit Location Data: If location-based matching is used, you can control how much location data you provide.

[Review: Decide if Doggyduo will offer self-service profile deletion vs. manual requests.]

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6. Data Retention

We retain your data only as long as necessary to provide our Services or comply with legal obligations. If you request deletion, we will remove your information unless retention is required for security, fraud prevention, or legal compliance.

[Review: Define retention policy for inactive accounts—automatic deletion after X months?]

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7. Third-Party Links & Services

Doggyduo may link to third-party sites (e.g., payment processors, background check services). These services operate under their own privacy policies, and we are not responsible for their practices.

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8. International Users

If you access Doggyduo from outside the U.S., you acknowledge that your data will be stored and processed in the U.S., which may have different privacy protections than your home country.

[Review: If EU users are expected, consider GDPR-specific provisions such as explicit consent mechanisms.]

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9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. We will notify users of significant updates via email or a notice on our website.

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10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@doggyduo.com

Mailing Address: Doggyduo, Inc., 4053 Harlan Street Emeryville, CA 94608

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Terms Privacy

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Share your general location so others can find Doggyduos nearby. We never show your exact address.

Thanks for joining Doggyduo—we're glad you're here. We'll keep you updated as we build a better daily life for dogs. In the meantime, see how we're changing dog days for good.

We're so glad you're here.

Doggyduo is committed to redefining our dogs' daily lives. [dog's Name] is now a part of that. We'll keep you posted as we get closer to launch. Until then, learn more about how Doggyduo makes every day a better day for dogs.